Description
The Dutch Tax and Customs Administration is hiring a Customer Service Representative in Leeuwarden to answer citizens' and business owners' questions about income tax by phone, using tax systems and an extensive knowledge base. The role includes a paid 14-week professional training course, followed by office work for six months and a partial work-from-home option thereafter. Applicants need at least MBO level 3 working and thinking ability, customer-contact experience, fluent Dutch, and a Certificate of Conduct (VOG). The position pays €18.87 per hour plus an 8.3% year-end bonus, offers long-term employment, and provides travel-cost reimbursement and pension accrual.
