Description
The Customer Service Representative supports Bettcher’s customers and global sales managers with transactional processing, order entry, shipping coordination, issue resolution, returns, warranty claims, and product information. The role requires a high school diploma or equivalent, at least three years of customer service experience, strong PC and Microsoft Office skills, database proficiency for order entry, and excellent communication skills; export compliance or international shipping experience is a plus, while bilingual ability, CRM experience, and a bachelor’s degree are preferred.
