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Customer Service Representative at BoschGroup

Seniority in posting: entry

Compensation

$18/hr

Location
Itasca, Illinois
Type
Full-time
Level
entry
Posted

Description

Bosch Service Solutions is hiring a full-time Customer Service Representative for its Operations team at Roadside Protect in Itasca, Illinois. The role handles inbound roadside-assistance calls, gathers customer and vehicle information, enters data into dispatch systems, follows workflows, communicates next steps, escalates issues, and maintains confidentiality. The position is entry-level, requires U.S. work authorization and a high school diploma or GED, and pays $18.00 per hour. It is an on-site role with a 5:00 AM–1:30 PM schedule and Monday, Tuesday, Wednesday, Friday, and Sunday or Monday, Tuesday, Thursday, Friday, and Sunday options.

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