Description
The British Council is hiring a Customer Service and Sales Executive in Chennai, India, on a two-year fixed-term contract. The role handles enquiries, registrations, payments, customer relationships, product promotion, follow-ups, upselling, and cross-selling across centres and digital channels, with a focus on meeting customer service, conversion, and income targets. It requires strong English, customer service and sales experience, marketing and negotiation knowledge, and a degree or equivalent professional qualification; the position is on-site, rotating-shift based, and does not offer hybrid work.
