Description
Buckland is hiring a Customer Service Representative to serve as a liaison between the company and clients, providing product and service information, answering questions, resolving account issues, and supporting import/export clearance and shipment-status inquiries. The role also includes onboarding new customers, managing Continuous and Single Transaction Bond activities, reviewing and fulfilling orders, and coordinating with internal departments. Candidates need a high school diploma or equivalent, at least two years of customs brokerage or logistics experience, intermediate Microsoft Office skills, knowledge of Mexican foreign-trade legislation, bilingual Spanish-English ability, legal eligibility to work, and a valid passport with willingness to travel occasionally.
