Description
BWC Terminals is hiring an Entry-Level Customer Service Representative to support terminal operations by managing customer orders, shipping documentation, data entry, billing, and order fulfillment. The role involves learning operations service orders across transportation modes, handling bills of lading and other paperwork, coordinating with customers and visitors, and providing backup support to other terminal functions. Initial training is provided, with a gradual transition to independent work, and the position requires a high school diploma or GED, Microsoft Office proficiency, TWIC eligibility, and flexibility for possible overtime and rotating on-call schedules.
