Description
The Customer Service Representative will build and maintain relationships with new and existing customers, assess needs, recommend banking products and services, resolve account issues, complete account documentation, track production and follow-up, and refer customers to lending and other business lines. The role also includes prospecting, opening accounts and issuing debit cards, supporting tellers and branch operations, and maintaining knowledge of banking regulations. Qualifications include communication, multitasking, computer, attention-to-detail, sales, banking, and basic internet skills, along with an associate’s degree or equivalent education and experience.
