Customer Service Representative at Comcast

Compensation

$15 – $23/hr

Type: Full-time
Level: not_specified

Description

This role involves assisting and consulting with customers regarding products and services, aiming to deliver exceptional sales and service experiences. The individual will demonstrate product capabilities, address customer needs, achieve sales goals, and ensure effective customer onboarding. They will also perform various operational and administrative tasks, collaborate with customer care teams, and maintain high standards of professionalism.

Required Skills

Customer-Focused
Workplace Organization
Persuasion
Teamwork
Technical Knowledge
Self Motivation
Communication
Critical Thinking Problem Solving
Resilience
Professional Integrity

Additional Information

Preferred Qualifications: Demonstrates strong product and sales knowledge.
Adopts a customer-centric mindset.
Capable of achieving sales and customer satisfaction targets.
Effective in guiding customers through onboarding processes.
Collaborative problem-solving skills.
Maintains high standards of professionalism and customer interaction.
Upholds adherence to company protocols and procedures.
Commitment to continuous learning and development.
Familiarity with sales compensation structures.
Flexible scheduling capability, including evening, weekend, holiday, and overtime shifts.
Ability to relocate to alternate stores as needed.
Requires reliable and punctual attendance.
Physical ability to handle up to 25-pound items and frequent movement throughout the store.