Conduent is hiring for a customer service and call center support role that assesses incoming calls, identifies customer needs, provides information using standard scripts and established guidelines, updates customer records, explains company policies, meets service-level agreements, and escalates complaints or complex issues. The position works under moderate supervision, follows established procedures, and has no supervisory responsibilities.
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Technology-led solutions100 Campus Dr Florham Park, NJ 07932
Explore Conduent's solutions and services to streamline operations, enhance customer experiences, lower costs and drive measurable results for businesses and governments.
Who they serve
Conduent serves businesses and governments with solutions and services to streamline operations, enhance customer experiences and lower costs.