Description
The Call Center Agent handles inbound and outbound customer calls, answers online inquiries, books and dispatches service jobs, maintains CRM and digital-lead accuracy, and converts inquiries into appointments. The role requires strong communication, customer service, computer, typing, multitasking, and follow-up skills, along with a high school diploma or GED. It is an entry-level work-from-home position with a flexible schedule, starting at $19 per hour, and offers medical benefits after 90 days, a retirement savings plan, vacation pay, paid training, and advancement opportunities.
