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Customer Service Representative at Cygnific

Department: Brands

Language

Compensation

€15/hr

Setup
Hybrid
Location
Amsterdam, North Holland
Type
Full-time, Contract
Level
entry
Posted

Description

Sunweb is hiring a Customer Service Representative in Amsterdam for 32–40 hours per week, starting November 30, 2026. The role handles pre-trip customer questions by phone, email, and social media; provides vacation-planning advice; manages bookings, changes, and cancellations; and resolves problems before travel. It includes a three-week full-time training, a seven-month contract with possible permanent employment, a salary of €15.27 per hour, and flexible working arrangements including up to two days working from home. Fluent Dutch and English are required, while tourism or travel experience is a plus.

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