Description
The Customer Service Representative at Dane Street is responsible for receiving new cases, verifying and drafting case information in AccessDS, coordinating physician assignment and scheduling based on case requirements, and tracking cases to meet deadlines. The role involves frequent client communication, document handling, conflict-of-interest checks, and support for special projects in a healthcare and insurance claims environment. It is a work-from-home position with technical requirements for reliable internet access and includes a benefits package with medical, dental, and vision coverage plus additional insurance and retirement benefits.
