Description
DANX is hiring a Customer Service Representative in Vaggeryd to serve as the first point of contact for customers and recipients, handling transport-related cases by phone and through a Case Management System. The role involves registering and following up on cases, managing transport and delivery information, handling returns and labels, coordinating with traffic controllers and external hauliers, and meeting response-time, follow-up, and quality KPIs. The position is permanent, 40 hours per week, with a rotating schedule covering Monday–Friday from 06:00 to 17:00 and every sixth Saturday from 08:30 to 14:00.
