Description
The Deutsche Maklerverbund is hiring a permanent, open-ended Customer Service Representative in Hamburg to advise insurance brokers on professional questions and broker management software, communicate by phone, email, and mail, process membership applications and insurance documents, coordinate participant management at events, and support broker relationship managers. The role requires completed commercial training, ideally initial experience in insurance brokerage, sales, or first-level support, strong digital and customer-service orientation, and teamwork. The position offers home-office arrangements, onboarding, professional development, and employee benefits.
