Description
The Customer Service Representative will serve as the first point of contact for customers by phone and in writing, handling product inquiries, complaints, data updates, administrative tasks, internal coordination, and appointment scheduling. The role requires commercial training or a comparable qualification, customer-service experience, MS Office proficiency, strong German and English skills, and a service-oriented approach. Benefits include an attractive salary, vacation and Christmas bonuses, employer-sponsored savings benefits, flexible working hours with home-office options, and a supportive team.
