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Customer Service Representative at DIS AG Germany

Language
Setup
Hybrid
Location
Nuremberg, Bavaria · Bavaria
Type
Full-time
Level
entry
Posted

Description

DIS AG Nürnberg is hiring a Customer Service Representative to handle incoming calls, route inquiries, answer customer questions by phone and in writing, document conversations, maintain customer data, provide product and service information, support appointment scheduling and administrative tasks, and improve customer satisfaction. The role requires commercial training or first professional experience in customer service or telephone switchboarding, strong communication, patience, MS Office proficiency, and a service-oriented approach. Benefits include an unlimited employment contract, regular working hours, a possible mutual agreement to work from home, onboarding, development opportunities, and career prospects in administration, marketing, sales, human resources, and purchasing and logistics.

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