Customer Service Representative at Doctor's Data, Inc.

Doctor’s Data, Inc. is hiring a Customer Service Representative to provide professional telephone-based support for laboratory services, specimen collection, orders, accounts, and general client needs. The role involves answering calls, identifying client needs, providing accurate assistance, documenting interactions, maintaining confidentiality, escalating issues as needed, and collaborating with internal teams. A high school diploma or equivalent is required, while related customer service, call center, laboratory, healthcare, or medical office experience is preferred. The position offers medical, dental, vision, life insurance, a 401(k) with employer match, paid PTO, and a Monday-Friday 9:00 a.m. to 5:30 p.m. schedule.