Description
Wow 1st (DBA) is hiring a Customer Service Representative in Montpelier, United States. The role serves as the primary contact for customer inquiries, handles complaints, processes orders and returns, maintains product and policy knowledge, documents interactions in a CRM system, escalates complex issues, and contributes to service standards. Candidates should have strong communication, interpersonal, problem-solving, computer, multitasking, conflict-resolution, and attention-to-detail skills; CRM experience and previous customer service experience are preferred but not required.
