Description
Dun & Bradstreet is hiring a full-time Customer Service Representative for its Hong Kong Customer Service team. The role serves as a primary customer contact, handling inquiries, onboarding, product demonstrations, service requests, account maintenance, usage monitoring, contract renewal support, reporting, and issue resolution. It requires a bachelor's degree or equivalent work experience, at least two years of customer service, account management, client support, or related experience, strong communication skills in English and Chinese, and proficiency with Microsoft Office and CRM systems. The position reports to the Customer Service Manager and is a replacement hire due to resignation.
