Customer Service Representative at Durabuilt Windows & Doors

Durabuilt is hiring a Customer Service Representative to serve as the primary contact for customers and homeowners, handling warranty and non-warranty inquiries, complaints, orders, billing, cancellations, quotes, payments, and service scheduling. The role also administers service cases, work orders, parts orders, and Service Module processes, while collaborating with corporate business units, the CX Manager, and the accounts department. Candidates need a high school diploma or GED, at least two years of customer service experience, strong communication and troubleshooting skills, and intermediate to advanced computer proficiency.