Description
Eastern is hiring a full-time Customer Service Representative in Loudon, New Hampshire. The role supports the Service Department by answering customer questions, handling calls from service technicians, managing service-call scheduling and dispatching, providing customer information, entering account charges and credits, and filing customer documentation. Applicants need a high school diploma or GED equivalent, experience with a multi-line or function phone system, general knowledge of applicable codes, English reading and writing ability, basic math skills, multitasking ability, reliability, and good customer service skills. Benefits include paid insurance options, a matched 401(k), fuel discounts, training, paid time off, tuition reimbursement, wellness reimbursement, and pet insurance.
