Description
Eastern is hiring a full-time Customer Service Representative in Danvers, Massachusetts, to handle customer questions and concerns, support service technicians through incoming calls, manage service-call scheduling and dispatching, provide customer information, enter account charges and credits, and maintain customer documentation. The role requires a high school diploma or GED, phone-system experience, knowledge of applicable codes, English and basic math skills, multitasking ability, reliability, and customer service skills. The anticipated pay range is $21.50-$23.00.
