Description
EBR Systems is hiring an onsite Customer Service Representative for its Commercial Operations team. The role manages and fulfills requests from internal and external customers, coordinates product and capital-equipment allocations, maintains customer and field inventory records, processes purchase and sales orders, supports shipments, monitors order status, and serves as an operational liaison across Sales, Clinical, Supply Chain, Manufacturing, Finance, and Quality. The position requires at least three years of customer service experience, a bachelor’s or associate’s degree, and familiarity with medical terminology, Microsoft Office, and preferably NetSuite, Salesforce, or similar systems. Compensation is $65,000–$80,000 plus bonus and equity opportunities, with medical, dental, vision, retirement, and paid-time-off benefits.
