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Customer Service Representative at Elite Roofing

Department: Exterior Home Solutions

Compensation

$0 – $80,000/yr

Setup
On-site
Location
Knoxville, Tennessee
Type
Full-time
Level
entry
Posted

Description

Exterior Home Solutions is hiring a Customer Service Representative to handle high-volume outbound and inbound roofing leads, book appointments for sales representatives, maintain ServiceTitan CRM records, follow up on unbooked leads, and meet KPIs for call volume, booking success, tenant-aggregator conversion, and estimated bookings. The role offers base pay plus uncapped commission, health, dental, and vision insurance, a 401(k) match, paid time off after 90 days, and promotion opportunities.

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