Description
The Customer Service Representative greets customers, directs them to appropriate services, explains office operations, assists with work applications and job searches, records referrals, provides community-resource information, and maintains available materials. The role requires a high school diploma or GED with two years of college coursework or two years of customer service, two years of Workforce Solutions experience with a supervisor recommendation, workplace knowledge, customer-analysis skills, tact, professionalism, and the ability to handle large customer volumes.
