Description
The Customer Service Representative will enter customer orders and quotes into the Cloud Suite Distribution ERP, support the field sales team with quoting, order entry, order statuses, part setups, sourcing requests, and non-stock items, and use Zendesk for internal and external customer communications. The role also involves identifying issues, suggesting cost savings and process improvements, maintaining product knowledge, and collaborating with other departments. A high school diploma or equivalency is required, while three years of customer service experience in distribution is preferred.
