Description
The Customer Service Representative fulfills customer orders, answers product inquiries, provides quotes, enters orders, negotiates prices within parameters, maintains inventory, sources products, selects shipping methods, expedites backorders, and handles returns. The role requires a high school diploma or GED, zero to three years of related experience, strong communication and organizational skills, moderate computer skills, and product knowledge is preferred. No supervisory responsibility is assigned, and benefits include healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
