Description
The Customer Service Representative provides customer and insurance-company support for a collision repair facility. Responsibilities include scheduling vehicle-repair appointments, retrieving insurance assignments, obtaining repair authorization, preparing repair-order work packets, recording communications in CCC One, confirming car rental information, and managing ARMS. The role requires a high school diploma or GED, at least one year of similar administrative experience, a valid driver’s license, strong communication and computer skills, and the ability to multitask in a fast-paced environment. Compensation is $16.00–$23.00 per hour, with medical, prescription drug, dental, and vision insurance effective on day one.
