Description
EC Markets is hiring a full-time Customer Service Representative for its New Zealand team in Auckland, primarily work from home. The role supports clients through registration, onboarding, account funding, trading-platform questions, phone, email, and live-chat enquiries, complaint handling, and CRM recordkeeping while complying with regulatory and client-protection requirements. No prior CFD trading experience is required because comprehensive training is provided; candidates should have customer-facing experience, strong English and communication skills, attention to detail, computer skills, and an interest in financial markets. The position includes training, development, laptop and equipment access, and occasional office attendance in Albany, Auckland.
