Description
The Customer Service Representative serves as the first point of contact for customers, answering questions by phone, email, and chat; scheduling appointments for hearing care professionals and opticians; maintaining customer files; handling complaints and feedback; and contacting customers about appointment changes. The role requires Dutch language ability, at least one year of customer service experience, and availability for at least 24 hours per week. Compensation is 15.15 per hour for 24–38 hours per week, with career advancement, staff discounts, benefits, and onboarding support.
