Description
The Customer Service Representative serves as the first point of contact for customers, answering questions by phone, email, and chat; scheduling appointments for hearing care professionals and opticians; maintaining customer files; handling complaints and feedback; and contacting customers about appointment changes. The role requires Dutch language ability, at least one year of customer service experience, and availability for at least 24 hours within one week. Compensation is 15.15 per hour, with 24–38 hours per week, travel expense reimbursement, an employee discount, benefits, and onboarding support.
