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Customer Service Representative at Harper

Department: Operations

Compensation

$75,000 – $90,000/yr

Setup
On-site
Location
San Francisco, California
Type
Full-time
Level
entry
Posted

Description

Harper is hiring a full-time Customer Service Representative to handle inbound customer calls, resolve payments, documents, renewals, at-risk cancellations, and open service requests, and manage follow-up through phone, text, and email. The role requires strong phone communication, recordkeeping, escalation judgment, and follow-through, with no insurance licensing required. It is an on-site position in Atlanta or San Francisco, Monday through Friday, with two shifts, overtime eligibility, and compensation of $23–$26 per hour.

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