Description
Harper is hiring a full-time, in-office Customer Service Representative to handle inbound and outbound calls for business owners in San Francisco. The role focuses on locating customer accounts, providing timely callbacks, resolving payments, documents, renewals, and at-risk cancellations, tracking issues through a CRM, and escalating complex problems to specialists. No insurance background is required, but strong phone communication, organization, reliability, and computer comfort are needed. The position pays $23–$26 per hour, offers health, dental, and vision insurance, and starts immediately.
