Summary from listing
The Customer Service Representative will serve as the first point of contact for customers, handling inquiries, resolving issues, providing product information, processing orders and account-related requests, collecting feedback, documenting interactions in a CRM, and collaborating with other departments. The role requires at least one year of customer service or related experience, strong communication and problem-solving skills, CRM and live-chat proficiency, and the ability to multitask. It offers remote work, training, a competitive salary, and performance-based bonuses.
