Description
Taylor & Francis is hiring a Customer Service Representative for its US Customer Services team in Philadelphia. The role manages strategic accounts, resolves customer queries and product or service issues, processes orders and invoices, monitors account health, and supports departmental processes and training. It is a hybrid position requiring three days per week in the Philadelphia office and two days from home, with applications reviewed on a rolling basis until 30 September 2026. The position pays $29.12 per hour and includes medical, vision, and dental benefits.
