Description
ISN is hiring a Customer Service Representative to support contractor and supplier customers, manage customer workflows and contractor-development processes, conduct software training, handle calls and inquiries, assist with CRM testing, manage accounts, invoicing, and collections, and improve customer-service processes. The role requires strong communication, computer, customer-service, de-escalation, and bilingual English-Spanish skills, along with a bachelor’s degree or equivalent work experience. It is onsite, with employees required to attend training and meetings and work in the office at least three days per week.
