Description
ISS is hiring a full-time, fixed-term Customer Service Representative in Macquarie Park, Sydney, to provide frontline client care through phone, email, web, and mobile self-service portals for FM clients and Defence. The role coordinates building maintenance and contractor and supplier services, manages service calls against KPI targets, develops client relationships, and identifies process improvements. Applicants need prior contact-centre experience, strong communication and organisational skills, Microsoft Office knowledge, a current national police check, and willingness to complete two weeks of training at the Macquarie Park office.
