Description
The Account Specialist serves as the primary client contact for ITS Logistics, managing client relationships and day-to-day business needs. The role oversees one or several accounts, anticipates client needs, supports order processing through multiple software platforms, coordinates with warehouse and administrative teams, handles fleet and asset-lite brokerage communications, maintains client contracts, performs basic billing and auditing, and supports documented standard operating procedures. The position requires MS Office proficiency, WMS experience preferred, strong verbal and written communication, problem-solving ability, autonomy, and the ability to manage multiple priorities.
