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Customer Service Representative at Koch

Language
Location
Singapore
Level
mid
Added to Metaintro

Description

Molex is hiring a Customer Service Representative in Singapore to serve as the primary contact for order-fulfillment activities for assigned customer accounts. The role manages end-to-end SAP order processing, order changes, shipping arrangements, customer complaints, scrap requests, master-data maintenance, forecasting, billing reconciliation, scorecards, reporting, and customer visits. Candidates need a diploma or higher, relevant customer-service experience, at least three years of experience, preferably in electronics, PC literacy, strong communication and problem-solving skills, and proficiency in Mandarin. SAP or ERP experience is preferred.

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