Description
Laminate Technologies is hiring an experienced Customer Service Representative in Gallatin, Tennessee to serve as the primary customer advocate and manage customer orders from entry through delivery. The role coordinates with Sales, Manufacturing, Scheduling, Quality, Purchasing, and Accounting; monitors inventory and order status; resolves customer complaints and discrepancies; maintains order and delivery records; supports quoting and pricing; and handles delivery documentation. The position is primarily office-based in a fast-paced manufacturing environment, requires a high school diploma or equivalent, customer service and data-entry experience, Microsoft Office and MRP or ERP proficiency, and offers a starting salary of $52,000 per year plus medical, dental, vision, retirement, paid time off, and other benefits.
