Description
Liaison is hiring a Customer Service Representative to support applicants through phone, chat, and email in a fast-paced call center environment. The role handles inbound inquiries, maintains CRM records, meets performance standards, and troubleshoots web-based application issues, including application status, completion updates, and billing inquiries. It is a temporary-to-full-time position with a potential permanent transition after 90 days based on performance, with in-person work at the Buffalo, New York office during the first week of each month. The base salary is $19–$19.50 USD, and applicants must live within a commutable distance of the office.
