Description
Luminus is hiring an entry-level full-time Customer Service Representative to support EMEA and CN region illumination products. The role serves as a bridge between customers and internal teams, handles customer inquiries and satisfaction, manages order entry and backlogs, arranges shipping, follows up on RMA issues, and processes ship and debit claims. The position requires a college degree or higher, English communication skills, office software proficiency, and preferably one year of order fulfillment or customer service experience, with SAP familiarity also preferred.
