Description
Alaska Marine Lines is hiring a Customer Service Representative to support customers with shipping needs through phone, email, and in-person channels. The role includes answering questions, providing shipping quotes and bookings, researching inquiries, verifying cargo information, processing bills of lading, assisting with billing, and collecting payments. The position requires a high school education or GED, at least two years of customer service experience, Microsoft Office proficiency, regular daily physical presence, and the ability to work overtime and in a fast-paced environment. Benefits include medical, dental, and vision insurance, paid time off, retirement matching, tuition reimbursement, and other employee programs.
