Customer Service Representative at Mauser Packaging Solutions

The Customer Service Representative manages customer relationships, order entry and maintenance, delivery schedules, order confirmations, billing accuracy, returns, credits, inventory tracking, claims, and customer complaints. The role coordinates with sales, operations, planners, pricing, and plant management and prepares reports for customers and plant management. An associate or bachelor’s degree is preferred but not required, manufacturing experience is strongly preferred, and 1–3 years of customer service experience is required.