Description
MCI is seeking Customer Service Representatives for an entry-level, on-site position in Tampa, Florida. The role involves handling inbound inquiries, troubleshooting customer disputes, processing payments, and assisting callers with process-related inquiries. The position offers paid training, advancement opportunities, incentives, and full benefits. Ideal candidates should be reliable, possess strong communication skills, and be willing to learn on the job. Responsibilities include handling customer contacts, resolving issues, documenting claims, and adhering to company policies. Candidates should have a high school diploma, computer skills, and customer service orientation.
