Description
MCI is seeking Customer Service Representatives to handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries. This entry-level position offers on-the-job paid training. Candidates should possess excellent communication skills, reliability, and a willingness to learn. Responsibilities include handling inbound and outbound contacts, resolving customer issues, documenting claims, and adhering to company policies. Benefits include paid time off, incentives, health benefits, retirement savings, and career growth opportunities.
