Description
Olympic Steel is hiring a Customer Service Representative to maintain and grow existing and occasionally new accounts in an assigned territory. The role handles customer inquiries, discusses material and processing requirements, suggests product and service alternatives, identifies available materials, advises customers on order issues, resolves complaints and claims, and monitors customer satisfaction. The position requires a bachelor’s degree or related sales experience, at least one year of related experience, steel-industry knowledge, customer service and sales skills, and effective written and verbal communication. Benefits include medical, dental, and vision coverage, paid holidays and vacation, a 401(k) with employer match, tuition reimbursement, and employee discount programs.
