Description
Path Arc is hiring a remote, full-time, entry-level Customer Service Representative to answer customer inquiries, provide product information, troubleshoot issues, manage communications across phone, email, chat, and IVR systems, document account interactions, schedule callbacks or appointments, and support positive customer experiences while meeting performance goals. The role requires customer support or related experience, communication and computer skills, multitasking, time management, active listening, and customer-focused problem resolution. Benefits include health insurance with dental and vision, a retirement plan, upward mobility, and flexible hours.
