Description
Path Arc is hiring a remote, full-time, entry-level Customer Service Representative located in California. The role handles customer inquiries through calls, email, chat, and interactive voice response systems; provides product information and troubleshooting; records customer interactions and account changes; schedules callbacks; may upsell; and works toward individual and team goals. Candidates need customer support, client services, sales, or related experience, communication and basic computer skills, multitasking, time management, prioritization, active listening, and a customer-focused approach. Benefits include health insurance with dental and vision, retirement benefits, flexible hours, and advancement opportunities.
