Description
Percepta is hiring an onsite Customer Service Representative in Melbourne, Florida to support automotive customers and dealership partners through inquiries, concerns, outbound calls, CRM documentation, and complex-issue research. The role covers vehicle features, technology, mobile app assistance, warranty questions, account inquiries, and brand information, with a starting pay rate of $15.00 per hour and a Monday-Friday and Saturday schedule. A high school diploma or GED and at least one year of customer service or sales experience are required; FMC360 or Customer Contact experience is a plus. Benefits include health, dental, vision, life insurance, FSA and HSA options, retirement, paid time off, tuition reimbursement, and training programs.
